RayKin AI - Support & Contact

Welcome to the RayKin AI Support Center. We are here to help you get the most out of your learning and thinking exploration.

Need Help or Have Questions?

If you encounter any issues, have feature feedback, or need assistance with your account, please reach out to our support team:

Email Support: [email protected]
Response Time: We typically reply within 1–2 business days.
Website: https://bricks.cool

Frequently Asked Questions (FAQ)

1. How do consumable credits work?

Credits are used to perform AI-assisted reasoning steps and generate printable worksheets. You can view your balance at any time on the in-app Balance screen and purchase additional token packs via Apple In-App Purchase.

2. How can I request a refund?

All in-app purchases are securely processed by Apple. To request a refund, please visit Apple's official refund page at reportaproblem.apple.com with your Apple ID order receipt.

3. How do I delete my account and data?

You can permanently delete your account and all associated conversation history directly inside the app by going to Settings > Account > Delete Account.

4. How do I report inappropriate AI content?

Tap the flag/report icon on any AI response bubble to immediately hide the content and send it to our moderation team for review.